Contact Us

For questions about Landmarkb™ products, order updates, delivery issues, returns, or general support, please contact our customer service team by email.

Support Email:
service@landmarkb.com

Support Hours:
Monday–Friday, 9:00 AM–5:00 PM EST

We usually review customer emails within 1–2 business days. During weekends, holidays, inventory updates, or busy order periods, replies may take longer.

To help us review your request quickly, please include the following when available:

• Order number
• Email address used at checkout
• Product name
• Short explanation of the request
• Photos of the item, outer package, and shipping label if the item arrived damaged, incorrect, or incomplete

Some lighting products have specific installation or power requirements. Ceiling fixtures, pendant lights, outdoor lamps, under-cabinet lights, and ceiling fan lights may require professional installation depending on the product type and local electrical conditions.

Please contact us before sending back any item. Returns sent without prior instructions may not be accepted.